RESUME
EDUCATION
2017-2021
Rhodes University, South Africa
​Title: A Framework for Guiding the Interdisciplinary Design of mHealth Intervention Apps for Physical Activity Behaviour Change
2019-2020
Bachelor of Commerce in Psychology
Rhodes University, South Africa
​Distinction (88%)
2014-2016
Master of Commerce in Information Systems
Rhodes University, South Africa
Upgraded to PhD
Western Sydney University, NSW, Australia
2015
International Student Exchange
2013-2013
Bachelor of Commerce Honours in Information Systems
Rhodes University, South Africa
​Distinction (85%)
2010-2012
Bachelor of Commerce in Information Systems & Economics
Rhodes University, South Africa
Double Distinction (87%, 80%, respectively)
EXPERIENCE & SKILLS
2023-Present
Full-Time Lecturer in Information Systems
Rhodes University, South Africa
IS UG Modules: User Interface Design; Introduction to IS
IS PG Modules: User Experience (Design)
Primary Supervisor for IS Honours research projects
Developed, managed and taught new & recurring modules
Created and marked exams, tests and assessments
Support Manager for third-year systems development projects
Managed student teaching assistants and tutors
2023-Present
User Experience Design Professional Certification
Google, Coursera - Professional Certification Training
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Heartfelt Healing (Counselling & Therapy Practice)
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Beans & Bites App (Coffee Shop & Patisserie)
2013-2021
Educational Technology Graduate Coordinator for the Economics Department
Rhodes University, South Africa
​Created, managed and graded online course assessments for large
student classes (400-650) using adaptive learning and gamification
techniques, resulting in improved academic performance (10%-40%)
and better knowledge retention (up to 75%).
Corresponded with academic learning consultants and technical
support staff at McGraw-Hill Connect, Moodle and TurnItIn.
Collaborated with course managers to ensure online and offline
(hybrid) teaching and assessment sychronisation.
Analysed and presented student data to team, highlighting student engagement, academic performance, challenges and solutions.
Provided ongoing support to students' queries and technical issues.
Identified and escalated technical bugs to teams in SA, UK and USA.
2019-2020
Research Assistant to Head of Department,
Information Systems
Rhodes University, South Africa
-
Revamped IS Honours Research Methodologies module
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Created module and assessment plan
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Facilitated and evaluated module
-
Created and graded assessments (in-person and online)
-
​Supervised and oversaw student teaching assistants and tutors
2017-2020
Part-Time Lecturer (Online & Face-to-Face)
Rhodes University, South Africa
Information Systems Modules: Research Methodologies (Honours),
User Interface and User Experience Design (Undergraduate)
​and Object Oriented Design (Undergraduate)
Developed, managed and taught modules
Created and marked exams, tests and assessments
Revamped and updated UID/UXD module
Developed first online UID/UXD module material and assessments
Supervised and oversaw student teaching assistants and tutors
2014-2020
Graduate Assistant to Systems Development Projects
Rhodes University, South Africa
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Evaluated undergraduate systems development projects
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Collaborated with systems project lecturers to ensure optimal organisation and condorance.
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​Mediated and resolved student project team challenges, promoting enhanced team communication and overall performance.
-
Headed consultation meetings with all student project teams to provide ongoing guidance and support in addressing project challenges and queries, resulting in improved academic systems project performance (up to 80%).
2012-2013
Intern at BSG (Consulting & Technology Company)
Cape Town (2012) & Johannesburg (2013), South Africa
Analysed business problems and structured solutions with BSG
analysts, designers and developers.
Participated in cross-team and consultation meetings in-house
and with company clients.
Developed systems project documentation outlining client user
needs, design specifications, pain points, risk assessment reports,
and testing plans and schedules.
Conducted and documented system tests, including functional,
regression and end-to-end testing.
SKILLS
Course Creation & Management
Creativity
Collaboration & Teamwork
Project Management
Problem Solving
Public Speaking
LEADERSHIP
2019-2019
Fort England Psychiatric Hospital Volunteer Programme Coordinator
Fort England Hospital and Rhodes University, South Africa
Coordinated volunteer programme (scheduling, transport, activities)
Planned and coordinated volunteer events with patients
Led debrief meetings with volunteers to address concerns
Monitored and tracked volunteer attendance
Participated in meetings with FEH Wardens, psychiatrists and nursing staff
2011-2017
Residence Subwarden & Committee Member
Rhodes University, South Africa (2011-2014, 2016-2017)
Diocesan School for Girls, South Africa (2015)
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Supervised and managed student health and wellbeing crises (depression, panic attacks, anxiety, eating disorders, suicide attempts, breakdowns).
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Mediated and resolved conflicts and disputes
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Enacted disciplinary procedures where necessary
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Liaison between hall/residence wardens and students
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Escalated emergencies to relevant parties
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Performed student care responsibilities, promoting holistic wellbeing, advising and assisting cases
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Conducted, recorded and reported administrative team meetings
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Organised and coordinated residence and student events
2014-2016
Health and Wellness Student Leader and Event Coordinator
Rhodes University, South Africa
Student leader and liaison for the university Health and Wellness Division, comprising four centres: (1) Counselling, (2) Healthcare (3) HIV/AIDS, (4) Career
Supervised, managed and referred student health/wellbeing crises
Organised and coordinated student health and wellness events and awareness campaigns
Participated in weekly team meetings to discuss and address student health and wellness concerns
2012-2013
Project Manager for Award-Winning Systems Development Projects
Rhodes University, South Africa
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Led and managed cross-fuctional project teams
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Developed and drove team strategic and resource plans
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Delegated and monitored team member responsibilities and tasks
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Chaired JAD sessions with clients and consulted with third parties
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Directed and oversaw the collaborative and iterative development of system design, development and evaluation documentation
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Mediated and resolved disputes
- Identified, assessed and mitigated project risks
- Headed and documented collaborative team meetings
- Led team presentations on project and final system deliverables
2012-2012
Residence Hall Head Student, Master of Ceremony and Event Coordinator
Rhodes University, South Africa
Liaison between hall/residence wardens and students
Master of ceremony for several residence hall events and dinners
Organised and coordinated hall functions, dinners and fundraisers
Participated in university board of residence meetings
Enacted disciplinary procedures where necessary
Collaborated with hall/residence wardens and subwardens
Developed reports outlining hall events, identifying challenges and recommendations for improvement
2011-2012
Student Representative Council (SRC) for Commerce Faculty
Rhodes University, South Africa
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Liaised with faculty dean, department heads, lecturers, SRC, class representatives and students to address and resolve course and student complaints and concerns.
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Headed cross-departmental class representative discussion forums
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Participated in and presented at Commerce Faculty meetings with faculty dean, department heads and lecturers.
AWARDS
PG Ranchhod Memorial Best IS
Development Project
2012, 2013
Ernest Wild Award for Best Psychology Student
2020
Open Box Award for Best IS Third Year Student
2012
Investec Rhodes Top 100
Prestigious Student Leadership | 2011, 2014, 2017
General Excellence | 2012, 2014
Academic Excellence | 2012
Health and Wellness Leader Service Award with Excellence
2014, 2015, 2016
BSG Award for Best IS Research Report
2012
BSG Award for Best All-Round Performance in Academic & Non-Academic Spheres
2013
Mobius Consulting Award for Best IS Honours Student
2013
